FAQs

We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

We accept all major credit and debit cards, Shop Pay, Apple Pay and Google Pay. Checkout is secure and encrypted.

Yes, if you contact us within 12 hours of placing the order. After that, the order is already being processed and changes may not be possible.

We currently ship to addresses in the United States. International shipping is coming soon.

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 7-12 business days. Expedited shipping options are also available at checkout.

Yes. Shipping is free on every US order, with no minimum.

Yes. Click "Track Order" at the top or bottom of any page and enter your order number or tracking number.

Every product page has a size guide. For hip belts, measure around the widest part of your hips, over the hip bones, not the waist. If you are between sizes, choose the larger size.

Contact us at support@orie-co.com and we'll reply within 24 to 48 hours.